Email 504 Gateway Time-out

[autumnwalker]

When I try and configure SMTP / email I get a 504 Gateway Time-out error.

I don't see anything in the Docker logs.

I have configured SMTP according to environment variables. If I set something to knowingly wrong (e.g. wrong password) I get a 500 error instead.

[hydazz]

Setting the email variables causes the webui to stop working?

[autumnwalker]

webui works fine until I try to send a test email, then I get 504.

[hydazz]

try updating, see if error persists

[autumnwalker]

Still getting a 504 - takes awhile now to get it.

[hydazz]

can you share your docker-compose/template/run command

[autumnwalker]

Not sure of a more elegant way to share this: https://imgur.com/a/qm2ST6h

[hydazz]

I have configured SMTP, sending a test email works

I am using the following config (exclusively, i have not specified anything else):

EMAIL_HOST=mail....
EMAIL_HOST_USER=no-reply@...
EMAIL_HOST_PASSWORD=...
EMAIL_PORT=587
EMAIL_USE_TLS=True
DEFAULT_FROM_EMAIL=no-reply@...

https://www.obico.io/docs/server-guides/advanced/email_guide/#troubleshooting-with-the-test-email
I can only assume that something is configured incorrectly

If you get a Server Error (500) it is likely that something is wrong with the configuration such as incorrect credentials, port, etc. Check the logs on your web container to see what may have been rejected.

perhaps try setting DEBUG=True in another variable, and see if theres anything in the logs