Wallet doesn't show content

[ozanatmar]

When I open my XL1 wallet (brave browser extension), after writing my password, it doesn't show wallet content. It shows an error above the send/receive icons. This is the first time I am trying to open the wallet after withdrawal of the XL1 from stake rewards:

On no!
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Details:
Scope:
AmountsFlexbox
Error:Error occurred while calling RPC method xyoViewer_accountBalance: Http error occurred [undefined|ERR_NETWORK]: Network Error
Send
Receive
Wallet Version 1.16.19 [306bdab54] Report Issue

[jonesmac]

@ozanatmar I don't see this issue with the most current wallet build. Can you double check and see if it is still failing? Looking at the error, you may have temporarily lost connectivity to the internet since I don't see a specific error coming back from our network.

[ozanatmar]

@jonesmac thank you for looking at it. Yes, it still doesn't work. I remember it was working properly when I first set it up, but it can't connect for a while (like several weeks at least). I don't believe it is about my internet connection.

This is how it looks:
https://imgur.com/gwRUfXb

[jonesmac]

@ozanatmar that screenshot was superhelpful. The orange icon beneath the icon indicates that you are actually pointing your wallet to a local blockchain network running on your machine. Since you likely are not, that's why you get the error you see.

Try clicking the three icons on the top right (the wallet menu). Then click on Settings -> Networks, then click Mainnet and the select button. Close your settings menu to get back to the main wallet screen and hopefully your account balance is showing.

Hopefully the screenshots help you out.

[ozanatmar]

Thanks a lot @jonesmac that worked.