diff --git a/helpdesk_mgmt_account/README.rst b/helpdesk_mgmt_account/README.rst new file mode 100644 index 0000000000..a28077994c --- /dev/null +++ b/helpdesk_mgmt_account/README.rst @@ -0,0 +1,114 @@ +===================== +Helpdesk Mgmt Account +===================== + +.. + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! This file is generated by oca-gen-addon-readme !! + !! changes will be overwritten. !! + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! source digest: sha256:1eb248d7a4f6ba782508936dcf2d75a749c38530c90e3932983b3f1150bf52a1 + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + +.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png + :target: https://odoo-community.org/page/development-status + :alt: Beta +.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png + :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html + :alt: License: AGPL-3 +.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github + :target: https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_account + :alt: OCA/helpdesk +.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png + :target: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt_account + :alt: Translate me on Weblate +.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png + :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=16.0 + :alt: Try me on Runboat + +|badge1| |badge2| |badge3| |badge4| |badge5| + + + +**Table of contents** + +.. contents:: + :local: + +Use Cases / Context +=================== + + + +Installation +============ + + + +Configuration +============= + + + +Usage +===== + + + +Known issues / Roadmap +====================== + + + +Changelog +========= + + + +Bug Tracker +=========== + +Bugs are tracked on `GitHub Issues `_. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +`feedback `_. + +Do not contact contributors directly about support or help with technical issues. + +Credits +======= + +Authors +------- + +* ACSONE SA/NV + +Contributors +------------ + +- Nicolas Delbovier nicolas.delbovier@acsone.eu (https://www.acsone.eu/) + +Other credits +------------- + +The development of this module has been financially supported by: + +- Copyright 2017 Camptocamp SA +- Copyright 2023 ACSONE SA/NV + +Maintainers +----------- + +This module is maintained by the OCA. + +.. image:: https://odoo-community.org/logo.png + :alt: Odoo Community Association + :target: https://odoo-community.org + +OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use. + +This module is part of the `OCA/helpdesk `_ project on GitHub. + +You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. diff --git a/helpdesk_mgmt_account/__init__.py b/helpdesk_mgmt_account/__init__.py new file mode 100644 index 0000000000..0650744f6b --- /dev/null +++ b/helpdesk_mgmt_account/__init__.py @@ -0,0 +1 @@ +from . import models diff --git a/helpdesk_mgmt_account/__manifest__.py b/helpdesk_mgmt_account/__manifest__.py new file mode 100644 index 0000000000..2f64a2c1a2 --- /dev/null +++ b/helpdesk_mgmt_account/__manifest__.py @@ -0,0 +1,17 @@ +# Copyright 2025 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +{ + "name": "Helpdesk Mgmt Account", + "summary": """Link account moves and helpdesk tickets""", + "version": "16.0.1.0.0", + "license": "AGPL-3", + "author": "ACSONE SA/NV,Odoo Community Association (OCA)", + "website": "https://github.com/OCA/helpdesk", + "depends": ["helpdesk_mgmt", "account"], + "data": [ + "views/helpdesk_ticket.xml", + "views/account_move.xml", + ], + "demo": [], +} diff --git a/helpdesk_mgmt_account/models/__init__.py b/helpdesk_mgmt_account/models/__init__.py new file mode 100644 index 0000000000..711d3db018 --- /dev/null +++ b/helpdesk_mgmt_account/models/__init__.py @@ -0,0 +1,2 @@ +from . import helpdesk_ticket +from . import account_move diff --git a/helpdesk_mgmt_account/models/account_move.py b/helpdesk_mgmt_account/models/account_move.py new file mode 100644 index 0000000000..487d37c891 --- /dev/null +++ b/helpdesk_mgmt_account/models/account_move.py @@ -0,0 +1,19 @@ +# Copyright 2025 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +from odoo import api, fields, models + + +class AccountMove(models.Model): + + _inherit = "account.move" + + ticket_ids = fields.Many2many("helpdesk.ticket") + ticket_count = fields.Integer( + string="Tickets Count", compute="_compute_ticket_count", store=True + ) + + @api.depends("ticket_ids") + def _compute_ticket_count(self): + for move in self: + move.ticket_count = len(move.ticket_ids) diff --git a/helpdesk_mgmt_account/models/helpdesk_ticket.py b/helpdesk_mgmt_account/models/helpdesk_ticket.py new file mode 100644 index 0000000000..f6454c3fef --- /dev/null +++ b/helpdesk_mgmt_account/models/helpdesk_ticket.py @@ -0,0 +1,34 @@ +# Copyright 2025 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +from odoo import api, fields, models + + +class HelpdeskTicket(models.Model): + _inherit = "helpdesk.ticket" + + account_move_ids = fields.Many2many("account.move") + account_move_count = fields.Integer( + compute="_compute_account_move_count", store=True + ) + + @api.depends("account_move_ids") + def _compute_account_move_count(self): + for ticket in self: + ticket.account_move_count = len(ticket.account_move_ids) + + def action_view_account_moves(self): + action = { + "name": "Account Moves", + "type": "ir.actions.act_window", + "res_model": "account.move", + "view_mode": "tree,form", + "target": "current", + } + + action["domain"] = [("ticket_ids", "in", [self.id])] + action["context"] = { + "default_ticket_ids": [(4, [self.id])], + "default_partner_id": self.partner_id.id, + } + return action diff --git a/helpdesk_mgmt_account/readme/CONFIGURE.md b/helpdesk_mgmt_account/readme/CONFIGURE.md new file mode 100644 index 0000000000..e69de29bb2 diff --git a/helpdesk_mgmt_account/readme/CONTEXT.md b/helpdesk_mgmt_account/readme/CONTEXT.md new file mode 100644 index 0000000000..e69de29bb2 diff --git a/helpdesk_mgmt_account/readme/CONTRIBUTORS.md b/helpdesk_mgmt_account/readme/CONTRIBUTORS.md new file mode 100644 index 0000000000..e0604c970f --- /dev/null +++ b/helpdesk_mgmt_account/readme/CONTRIBUTORS.md @@ -0,0 +1 @@ +- Nicolas Delbovier (https://www.acsone.eu/) \ No newline at end of file diff --git a/helpdesk_mgmt_account/readme/CREDITS.md b/helpdesk_mgmt_account/readme/CREDITS.md new file mode 100644 index 0000000000..ac6af1258c --- /dev/null +++ b/helpdesk_mgmt_account/readme/CREDITS.md @@ -0,0 +1,4 @@ +The development of this module has been financially supported by: + +- Copyright 2017 Camptocamp SA +- Copyright 2023 ACSONE SA/NV diff --git a/helpdesk_mgmt_account/readme/DESCRIPTION.md b/helpdesk_mgmt_account/readme/DESCRIPTION.md new file mode 100644 index 0000000000..e69de29bb2 diff --git a/helpdesk_mgmt_account/readme/HISTORY.md b/helpdesk_mgmt_account/readme/HISTORY.md new file mode 100644 index 0000000000..e69de29bb2 diff --git a/helpdesk_mgmt_account/readme/INSTALL.md b/helpdesk_mgmt_account/readme/INSTALL.md new file mode 100644 index 0000000000..e69de29bb2 diff --git a/helpdesk_mgmt_account/readme/ROADMAP.md b/helpdesk_mgmt_account/readme/ROADMAP.md new file mode 100644 index 0000000000..e69de29bb2 diff --git a/helpdesk_mgmt_account/readme/USAGE.md b/helpdesk_mgmt_account/readme/USAGE.md new file mode 100644 index 0000000000..e69de29bb2 diff --git a/helpdesk_mgmt_account/static/description/icon.png b/helpdesk_mgmt_account/static/description/icon.png new file mode 100644 index 0000000000..3a0328b516 Binary files /dev/null and b/helpdesk_mgmt_account/static/description/icon.png differ diff --git a/helpdesk_mgmt_account/static/description/index.html b/helpdesk_mgmt_account/static/description/index.html new file mode 100644 index 0000000000..3995f13699 --- /dev/null +++ b/helpdesk_mgmt_account/static/description/index.html @@ -0,0 +1,455 @@ + + + + + +Helpdesk Mgmt Account + + + +
+

Helpdesk Mgmt Account

+ + +

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

+

Table of contents

+ + + + +
+

Usage

+
+ + +
+

Bug Tracker

+

Bugs are tracked on GitHub Issues. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +feedback.

+

Do not contact contributors directly about support or help with technical issues.

+
+
+

Credits

+
+

Authors

+
    +
  • ACSONE SA/NV
    • +
+
+ +
+

Other credits

+

The development of this module has been financially supported by:

+
    +
  • Copyright 2017 Camptocamp SA
    • +
  • Copyright 2023 ACSONE SA/NV
    • +
+
+
+

Maintainers

+

This module is maintained by the OCA.

+ +Odoo Community Association + +

OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use.

+

This module is part of the OCA/helpdesk project on GitHub.

+

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

+
+
+
+ + diff --git a/helpdesk_mgmt_account/tests/__init__.py b/helpdesk_mgmt_account/tests/__init__.py new file mode 100644 index 0000000000..246fc0dee6 --- /dev/null +++ b/helpdesk_mgmt_account/tests/__init__.py @@ -0,0 +1 @@ +from . import test_helpdesk_ticket_account_move diff --git a/helpdesk_mgmt_account/tests/test_helpdesk_ticket_account_move.py b/helpdesk_mgmt_account/tests/test_helpdesk_ticket_account_move.py new file mode 100644 index 0000000000..756e20a01e --- /dev/null +++ b/helpdesk_mgmt_account/tests/test_helpdesk_ticket_account_move.py @@ -0,0 +1,57 @@ +# Copyright 2025 ACSONE SA/NV +# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). + +from odoo import Command +from odoo.tests.common import TransactionCase + + +class TestHelpdeskTicketAccountMove(TransactionCase): + @classmethod + def setUpClass(cls): + super().setUpClass() + cls.partner = cls.env["res.partner"].create( + {"name": "Test Partner", "email": "testpartner@example.com"} + ) + cls.ticket = cls.env["helpdesk.ticket"].create( + { + "name": "Test Helpdesk Ticket", + "partner_id": cls.partner.id, + "description": "Test Helpdesk Ticket", + } + ) + cls.account_move_1 = cls.env["account.move"].create( + { + "partner_id": cls.partner.id, + "ticket_ids": [Command.set([cls.ticket.id])], + } + ) + cls.account_move_2 = cls.env["account.move"].create( + { + "partner_id": cls.partner.id, + "ticket_ids": [Command.set([cls.ticket.id])], + } + ) + + def test_account_moves_associated_with_ticket(self): + # Verify that a Helpdesk ticket has multiple account moves associated with it. + self.assertEqual(len(self.ticket.account_move_ids), 2) + self.assertIn(self.account_move_1, self.ticket.account_move_ids) + self.assertIn(self.account_move_2, self.ticket.account_move_ids) + + def test_partner_association_in_account_move(self): + # Verify that an account move is associated with the correct ticket partner. + self.assertEqual(self.account_move_1.partner_id, self.partner) + self.assertEqual(self.account_move_2.partner_id, self.partner) + + def test_smartbutton_account_move_count(self): + # Check the account move counter in the smartbutton of the ticket. + self.ticket._compute_account_move_count() + self.assertEqual(self.ticket.account_move_count, 2) + + def test_action_view_account_moves(self): + # Verify that the smartbutton action displays the associated account moves correctly. + action = self.ticket.action_view_account_moves() + self.assertEqual(action["domain"], [("ticket_ids", "in", [self.ticket.id])]) + self.assertEqual( + action["context"]["default_ticket_ids"], [(4, [self.ticket.id])] + ) diff --git a/helpdesk_mgmt_account/views/account_move.xml b/helpdesk_mgmt_account/views/account_move.xml new file mode 100644 index 0000000000..64edd1e5c1 --- /dev/null +++ b/helpdesk_mgmt_account/views/account_move.xml @@ -0,0 +1,36 @@ + + + + + + account.move + + + + + + + + + + + + + + + + diff --git a/helpdesk_mgmt_account/views/helpdesk_ticket.xml b/helpdesk_mgmt_account/views/helpdesk_ticket.xml new file mode 100644 index 0000000000..9165b284c5 --- /dev/null +++ b/helpdesk_mgmt_account/views/helpdesk_ticket.xml @@ -0,0 +1,37 @@ + + + + + + helpdesk.ticket + + +
+ +
+ + + + Tickets + helpdesk.ticket + tree,form + [('account_move_ids', 'in', active_id)] + {'default_account_move_ids': [(4, active_id)]} + + + + + diff --git a/setup/helpdesk_mgmt_account/odoo/addons/helpdesk_mgmt_account b/setup/helpdesk_mgmt_account/odoo/addons/helpdesk_mgmt_account new file mode 120000 index 0000000000..19431df52e --- /dev/null +++ b/setup/helpdesk_mgmt_account/odoo/addons/helpdesk_mgmt_account @@ -0,0 +1 @@ +../../../../helpdesk_mgmt_account \ No newline at end of file diff --git a/setup/helpdesk_mgmt_account/setup.py b/setup/helpdesk_mgmt_account/setup.py new file mode 100644 index 0000000000..28c57bb640 --- /dev/null +++ b/setup/helpdesk_mgmt_account/setup.py @@ -0,0 +1,6 @@ +import setuptools + +setuptools.setup( + setup_requires=['setuptools-odoo'], + odoo_addon=True, +)